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Never Always,
Never Never.

Strategic Marketing in an AI World.
By Patrick Gilbert.

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The Never Always Newsletter

The book covered 33 concepts.
The conversation keeps going.

Each week, I take a concept from Never Always, Never Never, bring in new examples and context that didn't make the final cut, and show how these ideas are playing out in real time.

No listicles. No “5 tips for better ROAS.” Just real stories, real data, and the kind of thinking that made me write the book in the first place.

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Grab your coffee and read something that makes you think differently about marketing and AI.

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From the Book

Each issue starts with a concept from the book and goes deeper with new examples.

Real Time

Companies proving these principles right (or spectacularly wrong) every week.

No Fluff

Real stories and real data. The kind of thinking that doesn't fit in a tweet.

Past Issues

#6June 27, 2026

Never Always Newsletter | Issue #6 | They Owned a Time of Day, Not a Demographic

5-hour Energy, a hangover cure, and keeping a toddler quiet at 35,000 feet.

Read more →
#5June 20, 2026

Never Always Newsletter | Issue #5 | Market Share and the Loyalty Fallacy

A $92,300 lab-grown bracelet, a shampoo aisle, and the truth about loyalty.

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#4June 13, 2026

Never Always Newsletter | Issue #4 | Where Heavy Buyers Come From

15 million people will visit Disney World for the first time this year. Most will never return.

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#3June 6, 2026

Never Always Newsletter | Issue #3 | The Customer Demand Curve

The average Coke buyer purchases 12 times a year. The average Coke buyer is not typical.

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#2May 30, 2026

Never Always Newsletter | Issue #2 | Buyer Personas and Lessons from a Student Philanthropy

I asked Gemini to picture a Harley customer. You already know what it generated.

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#1May 23, 2026

Never Always Newsletter | Issue #1 | What Marketers and Wilt Chamberlain Have In Common

Wilt Chamberlain had the data in his hands. It wasn't enough.

Read more →